9 Dec 2020 - 10 a.m. to 5 p.m. & 10 Dec 2020 - 9:15 a.m. to 5 p.m.
Online
 
 
 
 
Retail Insights Conference
 
Download Agenda
Register Now

About the Retail Insights Conference

“Walmart’s Q2 US sales rose 9.5% to USD93.3 billion with USD8.9 billion in incremental sales”

“Target posted comp growth of 24.3%, the strongest in the company’s history.”

“ Dollar General Q2 2020 sales up 24.4%”

We’ve heard much about 2020 losses, but what are we learning from 2020 gains? Before COVID-19 struck, many retail trends were emerging that the pandemic has only accelerated. Capitalizing on these shifts requires a proactive approach and a commitment to agility. Agile teams and strategies have propelled select retailers and suppliers to the forefront to achieve real growth in a time fraught with consolidation. We can learn from these retail winners about how to carve a path forward not from a pandemic mindset, but from a growth mindset.

At our 2020 Retail Insights Conference, we will empower your teams to embrace agility, capitalize on opportunities, and execute for growth.

This conference will help suppliers:

  • Create and convert consumer demand.
  • Understand the retailer metamorphosis underway.
  • Have effective conversations with retailer partners.

This conference will help retailers:

  • Adapt to changing shopper behavior.
  • Balance short-term pandemic tactics with long-term strategy.
  • Capitalize on emerging trends in retail.

 

 


New This Year

Replay Room
Since we can’t be in more than one place (yet), Kantar has you covered! On day 2, access select sessions from day 1 on replay whenever it’s most convenient for you. After the event, you’ll have access to all recordings from the event.

Kantar Connect
Missing those networking moments at in-person events? With our new networking offer, our platform matches you with other attendees who share similar interests. Easily exchange contact information to continue those meaningful connections.

1:1 Analyst Meetings
Have a question about a slide? Want to dig more deeply into some data? Kantar analysts will carve out time to connect with you during the event. Your Kantar account team will coordinate a meeting that focuses on the insights you want to dive into more deeply. New to Kantar and don’t yet have a Kantar contact? We have a team ready to support you in connecting with our analysts.

Follow the event page on LinkedIn for a direct connection to session spotlights and our latest insights leading up to the conference.

 

 

Register Now

 

 


GettyImages-640423589
 
 
 
 
Don’t just dream of winning in retail. Experience it. Access our industry’s best
and brightest through thought-provoking presentations, inspiring conversations,
and hands-on working sessions. It’s time
to set yourself apart in the new era of retail.
 

Available Tickets


Both Days

$ 2,500

Full access to both days and PDF files of all available event presentations. 



Enterprise Access

$ 20,000

Please contact events@kantarconsulting.com if you are interested in enterprise wide access.  

 

Group Pass

$ 10,000

Bring your team rate: $10,000 for 5 people.

Full access to both days and PDF files of all available event presentations.

 


Conference Agenda

Todd Szahun
10:00 am - 10:15 am
Welcome and setting the stage
Dave Marcotte

10:15 am - 11:00 am
From disrupted to proactive: How retail is organizing for 2021
David Marcotte, Senior Vice President
2020 has been a year of ongoing disruptions with retailers, shoppers, and vendors reacting to new unknowns. 2021 will the year that retail channels get ahead of changes and organize for success. This session will define:

  • The channels to invest in for a stronger 2021
  • New requirements for partnering with key retailers
  • New rules for omnichannel success emerging from 2020
Doug Hermanson
11:00 am - 11:30 am

The aftermath: COVID-19’s lasting macro effects
Doug Hermanson, Principal Economist
In the aftermath of the COVID-19 crisis, there will be many policies, investments, and strategies to tear down, not just build. But deciding which ones to build upon and how to dismantle short-term policies safely will be among the most important issues of the coming years since each choice carries a risk to the recovery. This session will analyze:

  • Changes to the macro landscape that have occurred due to the crisis
  • The macro trends likely to remain and fade in the recovery
  • The implications for retailers and suppliers in this new environment
11:30 am - 11:45 am | Break
MaryBrett Whitfield

11:45 am - 12:15 pm
Shopping shifts: What do they mean for the future?
Mary Brett Whitfield, Senior Vice President
Over the past year, the contours of shopping have changed in ways that no one would likely have anticipated a year ago. Some of these changes will prove transitory, but others represent a more permanent reset of baseline behaviors. In this session:

  • Learn how “big picture” issues loom over shopper decisions.
  • Explore how and where shopping gets done and how enduring the flight to online shopping is.
  • Discover how the shape of retailers’ shopper bases is changing.
12:15 pm - 12:25 pm | Wrap-up and transition 

12:25 pm - 12:55 pm  | Ask the experts: Day 1 presenters Q&A panel

j walker smith
1:00 pm - 1:25 pm 

New! Executive topic table
Discussion led by: J. Walker Smith, Chief Knowledge Officer, Brand & Marketing | Moderated by: Don Abraham, Senior Partner, Consulting

Focus:
This strategic discussion will be catered toward executives, focused on dialogue around Kantar’s perspective on the post-pandemic marketplace and strategic implications.

In preparation:
A topic and preread will be distributed, post-election, the week of Nov. 9.

During the session:
There will be no slide-ware. Attendees should complete the pre-read and come prepared with questions and ready to engage in an active conversation. While preregistering is not required, attendance is capped at 100 individuals.

12:25 pm - 1:30 pm | Break
Caroline Dumas
1:30 pm - 2:00 pm | FOUNDATIONAL RETAIL SKILLS

The year of self-care: 2020 and beyond
Caroline Dumas, Analyst

In an era of unprecedented uncertainty, shoppers’ approach to managing their mental and physical health continues to evolve. And amid the pandemic in 2020, mental and physical wellness have arguably never been more important. This session will:

  • Delve into the four quadrants of self-care: tailoring, transforming, identifying, and indulging.
  • Explain how to cater to shoppers’ unique health and wellness needs.
  • Explore how cannabis/CBD, organic, and natural products play a role in shoppers’ health and wellness routines.
Taylor Galland
1:30 pm - 2:00 pm | FOUNDATIONAL RETAIL SKILLS

New seasonal shopping dynamics
Taylor Galland, Senior Analyst
Timothy Campbell, Director
Lei Duran, Senior Vice President

Shoppers and retailers have been forced to rethink their traditional plans for popular seasons and holidays. The future of seasonal spend is in transition as COVID-19 alters traditional celebrations, seasonal activities, and financial security. Join us to:

  • Assess shopper sentiment and preferences around seasonal celebrations.
  • Unpack retailer responses to greater seasonal uncertainty in light of COVID-19.
  • Understand new online and offline dynamics for seasonal shopping.
NoHeadshot2-Kantar
1:30 pm - 2:00 pm | EMERGING RETAIL OPPORTUNITIES
New retail
2:00 pm - 2:05 pm | Break
Tim Campbell
02:05 pm - 3:00 pm | FOUNDATIONAL RETAIL SKILLS

COVID-19 economic patterns: Uncertainty and opportunity
Timothy Campbell, Director
Doug Hermanson, Principal Economist

COVID-19 has thrown the nation’s economy into disarray with stark divides across different industries and professions. Shoppers are increasingly economically fragmented and their ability and willingness to spend at retail will be changing for a long time to come. This session will cover:

  • How COVID-19 has affected shoppers’ ability to spend
  • How different income segments are reacting to the pandemic
  • The new level of opportunity across income segments post-COVID-19
David Marcotte

2:05 pm - 3:00 pm | FOUNDATIONAL RETAIL SKILLS
The business of retail and your success
David Marcotte, Senior Vice President
Retail is a business, so successful partnering requires financial knowledge. In 2021, you will need to connect beyond the buyer to the financial responsibilities of procurement, marketing, operations, and company stakeholders. This session will cover:

  • The unique financial drivers of the retail business
  • Effectively partnering and engaging for a continued omnichannel presence
  • The four key points of leverage you can use to partner with a retailer

 

Pam Goodfellow
2:05 pm - 3:00 pm | EMERGING RETAIL OPPORTUNITIES

Online grocery: Double-clicking on 2020’s biggest retail trend
Pam Goodfellow, Director

Generally considered online laggards in the retail world, the grocery industry was shaken to its core this year thanks to the COVID-19 pandemic. Concerns about the virus led shoppers across the US to explore pickup and delivery alternatives, advancing online grocery trends forward about five years over the course of a month. In this session, we will:

  • Identify key trends driving grocery’s digital future in 2021 and beyond.
  • Explore changing online grocery shopper behaviors and attitudes.
  • Discuss how physical grocery stores continue to augment the digital experience.

3:00 pm - 3:15 pm | Break

Ben Antenore

3:15 pm - 4:00 pm | FOUNDATIONAL RETAIL SKILLS
Revisiting the boomers
Ben Antenore, Analyst
Ann Clurman, EVP, MONITOR

Laser-focused on millennials and Gen Z, many retailers make the mistake of relegating boomers to the rear-view mirror. Ignoring the clout of boomer numbers, boomer spending power, and boomer attitudes and values has long meant missed opportunity. Even though they may be aging, the members of the original “Me” generation still expect the marketplace to value them and adapt to their desires. Now boomers — like everyone else — face unprecedented disruption in their everyday lives as COVID-19 overshadows today and tomorrow, job security concerns jeopardize future plans, and an underlying sense of uncertainty sends anxiety levels soaring. This session will answer these questions:

  • How are new realities impacting boomers’ unique core values, current life stage, and future priorities, and what will be the retail impact?

  • How might boomers’ never-ending marketplace demands escalate and where might boomers possibly cut the marketplace some slack?

  • What new retail incentives might resonate with Boomers?
Taylor Galland, Senior Analyst
3:15 pm - 4:00 pm | FOUNDATIONAL RETAIL SKILLS

The disrupted shelf: Adjusting to assortment changes
Taylor Galland, Senior Analyst
Guest Speaker TBA

As the COVID-19 pandemic set in, demand surges and supply chain disruptions forced retailers and suppliers to find solutions to inventory shortages and surpluses. Now, as retailers and brands continue to adapt to the pandemic, new best practices are evolving for SKU optimization and space allocation across the omni shelf. Join this session to learn how to:

  • Navigate accelerated assortment, merchandising, marketing, and layout changes.
  • Capitalize on omni-shelf opportunities.
  • Minimize disruption and position your portfolio for the future.
Colleen Sharp

3:15 pm - 4:00 pm | EMERGING RETAIL OPPORTUNITIES
Leveraging human insights to enhance growth
Colleen Sharp, Vice President, MONITOR Analytics,  Consulting Division
Steve Travers, EVP, MONITOR Analytics, Consulting Division

Market expansion is always risky — and it’s even more so in a disruptive environment like the one we’re experiencing today. Join us as we share three real market-expansion case studies. We’ll look at a homewares retailer that used big data infused with human insights to prioritize new store site selection and optimize its new store launch initiatives. We’ll also examine how a global beer company uncovered “hip” beer drinkers’ motivations to inform the rebranding and new market-expansion efforts for a legacy beer brand. And, finally how an appliance manufacturer used consumer attitudes to identify the target consumer and the best retailers in the best markets for a new product they were launching.

You’ll come away from this session knowing how to:

  • Integrate attitudinal data and human insights into your standard geo-demo data for assessing market expansion.
  • Apply human insights and better targeting to new product and store launch promotional activities.
  • Minimize expansion risks and maximize expansion efforts by better understanding the human elements of successful growth.

4:00 pm - 5:00 pm
Kantar connect: Network speed dating

9:15 am - 10:00 am
Kantar connect: Network speed dating

Todd Szahun

10:00 am - 10:05 am
Welcome and setting the stage
Todd Szahun, Senior Vice President

Tory Gundelach
10:05 am - 10:45 am

The role of stores in a post-pandemic world
Tory Gundelach, Senior Vice President

With the accelerated growth of online sales and shopper concerns over safety and hygiene, where does that leave brick-and-mortar stores, which have long been the backbone of retail? In this session, we’ll examine:

  • How shoppers engage with physical stores
  • The pandemic’s short- and long-term implications for brick-and-mortar
  • How retailers and suppliers need to adjust to the new role of the store
Rachel Dalton

10:45 am - 11:30 am
Maximizing opportunities with product
Rachel Dalton, Director of Ecommerce/Omnichannelfulfillment

Before the COVID-19 pandemic, shoppers were opting to receive their online orders in a variety of ways. While traditional ship-to-home delivery was the most prominent, click-and-collect and last-mile immediate delivery were becoming more popular. The pandemic changed this, fast-forwarding pickup and immediate delivery to widespread use. In this session, we will explore:

  • Macro trends affecting the product fulfillment landscape
  • The changing nature of click-and-collect, last-mile delivery, and other product fulfillment methods
  • Shopper expectations post-COVID-19 and how to capitalize on the growing range of fulfillment options
11:30 am - 11:45 am | Break
Lei Duran

11:45 am - 12:00 pm
Getting to yes with top retail customers
Lei Duran, Senior Vice President

The average buyer sees over 100 proposals a month for marketing and merchandising programs, yet most never make it past the proposal stage. With a robust career working at and supporting Walmart in merchandising and marketing leadership roles, our Kantar expert will share her unique perspective as the person on the other side of the table making those retailer decisions. In this eye-opening session, she will discuss three key strategies that can help you get to “yes” and share concrete examples of how to break through.

  • Learn how to use Kantar data in conjunction with company data to find breakthrough insights for each retailer.
  • Understand retail organizational structures and how they impact decisions and behavior.
  • Find ways to align with retailers’ big bets and support their ecosystems.

12:00 pm - 12:05 pm | Wrap-up and transition 

12:05 pm - 12:35 am | Ask the experts: Day 2 presenters Q&A panel

David Marcotte

12:40 pm - 1:10 pm | Executive topic table
Planning for the New Retail Partner Needs in 2021
Discussion led by: David Marcotte, Senior Vice President, Kantar

Focus: 
This strategic discussion will be catered toward executives, focused on dialogue around Kantar’s perspective on planning for the new retail partner needs in 2021.   

In preparation: 
A topic and preread will be distributed, the week of Nov 9. 

During the session: 
There will be no slide-ware. Attendees should complete the pre-read and come prepared with questions and ready to engage in an active conversation. While preregistering is not required, attendance is capped at 100 individuals.

12:05 pm - 1:30 pm | Break
Simon Johnstone
1:30 pm - 2:10 pm | FOUNDATIONAL RETAIL SKILLS

The future of small-box retailing
Simon Johnstone, Director

The COVID-19 outbreak and resulting trip consolidation has undoubtedly disrupted small-box models built on high-frequency and lower basket values. Here, we examine how small-box retailers across drug, discounter, and convenience channels are now forced to reinvent and adapt their business models to new conditions.

  • Review global best practices in small-box innovation.
  • Find out where and how to adjust your go-to-market strategy.
  • Learn how to advocate for greater resources in small-box channels.
Brian Owens

1:30 p m- 2:10 pm | EMERGING RETAIL OPPORTUNITIES
The digitalization of retail healthcare
Brian Owens, Senior Vice President

With global healthcare spending expected to rise at a CAGR of 5% from 2019-23,the level of engagement for consumer and patient digital health solutions has exploded, and the current COVID-19 pandemic will only accelerate this trend. Tech giants, global retailers, and direct-to-consumer disrupters are demonstrating that there is an easier way to deliver consumer healthcare.

  • Explore the new digital health and retail marketing opportunities for consumer and pharmaceutical brands.
  • Learn to leverage digital health through new trade spending investments.
  • Discuss new opportunities to trade up loyal shoppers.
Reid Greenberg
1:30 pm - 2:10 pm | EMERGING RETAIL OPPORTUNITIES

Searching for growth: The marketplace opportunity
Reid Greenberg, Executive Vice President

Many brands are looking to marketplaces as a new route to reach shoppers beyond traditional brick-and-mortar and ecommerce channels. Suppliers and brands are starting to see the benefit of having a marketplace strategy to drive incrementality with new consumers in new markets and with new product innovation.

  • Gain an understanding of the US marketplace ecosystem.
  • Understand how brands and suppliers are successfully leveraging ecommerce marketplaces to drive brand awareness, new product launches, and incremental revenue streams.
  • Evaluate the pros, cons, and implications of developing a marketplace strategy.
2:10 pm - 2:15 pm | Break
Rachel Dalton

02:15 pm - 3:00 pm | FOUNDATIONAL RETAIL SKILLS
The battle of the titans: Amazon vs. Walmart
Rachel Dalton, Director of Ecommerce/Omnichannel
Lei Duran, Senior Vice President

As Amazon continues to expand its influence and battle Walmart to be the most-shopped retailer in America, the comparisons — and faceoffs — between the two have been hard to ignore. In this session, we will address:

  • The evolving Amazon and Walmart ecosystems to dissect how each retailer is positioning itself to win
  • The key pillars of omnichannel retail and how the two retailers are driving them
  • New ways to think about retailer-specific activations for optimal growth
Amar Singh
2:15 pm - 3:00 pm | EMERGING RETAIL OPPORTUNITIES

The retail reality of cannabis in North America
Amar Singh, Principal Analyst

In this session, we will examine four key areas that retailers and suppliers need to understand with respect to cannabis: the consumer, the cross-category impact, the path to purchase, and the acquisition environments. Specifically, we will cover:

  • The current state of the North American cannabis retail landscape
  • Need states and use cases of cannabis across the spectrum of sick care and self-care
  • The cross-category impact of the cannabis economy
NoHeadshot2-Kantar

02:15 pm - 3:00 pm | EMERGING RETAIL OPPORTUNITIES

Panel

3:00 pm - 3:15 pm | Break
Tiffany Hogan
3:15 pm - 4:00 pm | FOUNDATIONAL RETAIL SKILLS

The state of the mall: COVID-19 edition
Tiffany Hogan, Principal Analyst

The pandemic has been devastating for malls and the discretionary retailers that occupy them. With the accelerated decline of some primary mall tenants, the mall as we know it could finally be on its way out as it’s forced to reshape its role in a new retail reality.

  • Learn how the recent slew of retailer bankruptcies, the emergence of new ownership models, and potential new tenants could change the face and future of the mall.
  • Explore the strategies and challenges of the mall’s current and future key tenants.
  • Understand the impact that changes at the mall will have for the broader retail landscape and your business.
Ellie Pinto
3:15 pm - 4:00 pm | EMERGING RETAIL OPPORTUNITIES

Food as medicine: Edible grocery in health and wellness
Ellie Pinto, Analyst
Ben Antenore, Analyst

With organic and natural now table stakes for fresh and shelf-stable products, healthy eating has become a core shopping consideration. As shoppers seek alternatives to traditional health products, edible grocery has emerged in both grocery and drug channels as a category where shoppers can address both self-care and-sick-care needs.

  • Understand shopper preferences for organic and natural products, and the importance of healthy eating in their health and wellness journey.
  • Gain insight into cohort and income preferences for organic and natural products.
  • Align with major drug and grocery retailers’ recent strategic moves.
NoHeadshot2-Kantar

3:15 pm - 4:00 pm | EMERGING RETAIL OPPORTUNITIES
Ecommerce

4:00 pm - 5:00 pm
Kantar connect: Network speed dating

 

Kantar's new immersive experience

Focused on providing you with opportunities to network and 
engage with your peers and our content.
Introducing, Kantar Connect.

Kantar Connect Demo Promo_V3

 

Attendees will receive a link to virtually access the event in confirmation email.  If you do not receive this link, please email events@kantarconsulting.com

Event Speakers

Todd Szahun
Todd Szahun
Senior Vice President

David Marcotte
David Marcotte
Senior Vice President

Doug Hermanson
Doug Hermanson
Principal Economist

Mary Brett Whitfield
Mary Brett Whitfield
Senior Vice President

j walker smith
J. Walker Smith
Chief Knowledge Officer

Don Abraham
Don Abraham
Senior Partner, Consulting

Caroline Dumas
Caroline Dumas
Analyst

Taylor Galland
Taylor Galland
Senior Analyst

Tim Campbell
Timothy Campbell
Director

Lei Duran
Lei Duran
Senior Vice President

Pam Goodfellow
Pam Goodfellow
Director

Ben Antenore
Ben Antenore
Analyst

Ann Clurman
Ann Clurman
EVP, Monitor

Tory Gundelach
Tory Gundelach
Senior Vice President

Rachel Dalton
Rachel Dalton
Director of Ecommerce/Omnichannel

Simon Johnstone
Simon Johnstone
Director

Brian Owens
Brian Owens
Senior Vice President

Reid Greenberg
Reid Greenberg
Executive Vice President

Colleen Sharp
Colleen Sharp
Vice President, MONITOR Analytics, Consulting Division

Steve Travers
Steve Travers
EVP, MONITOR Analytics, Consulting Division

Register early before it's too late